Intensive Case Counsellor

Application deadline:
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Position Description 

Title: Intensive Case Counsellor
Reporting To: Director of Programs and Services
Contract length: 16 months
Wage: $56,500 - $58,500
Benefits: Extended health and dental benefits
Hours of Work: 40 hours per week – Monday to Friday
Pension: Health Care of Ontario Pension Plan
Vacation: 3 weeks per year

Duties and Responsibilities

  • Administer individual assessments based on PIECES Model to create care plans.
  • Provide in-home client centred support and education to persons living with dementia and care partners / caregivers as informed by best practice, relevant legislation, and professional ethics and standards. The expectation of 15 visits either by phone or in person with clients and care partners will take place on a weekly basis in accordance with statistical targets established with the HCCSS.
  • Provide independent case management.
  • Initiate and participate in case consultations and conferences as needed.
  • Collaborate with other health care providers within the community support sector and make appropriate referrals as needed.
  • Act as the ICL for client in coordinating other services and community supports.
  • Advocate for client’s quality of life and minimize risk while promoting their well -being.
  • Complete documentation as required; collecting stats pertinent to duties and responsibilities.
  • Complete required data entry in AlayaCare Database.
  • Participate in professional development opportunities, case studies, and team meetings.
  • Participate in internal and external committees as required.
  • Facilitate linkages/access to primary care for clients as required.
  • Mitigate risks to clients regarding finances via referral to OPGT and financial resources as required.
  • Provide support for special assignments and other duties as assigned.

Qualifications

  • Degree/diploma in Health/Social Sciences/Services, counselling or psychotherapy
  • Member in good standing with an appropriate college/regulatory body is preferred
  • Experience working with individuals and families in a community setting
  • Police Vulnerable Sector Check
  • Must have a valid driver’s license and access to a vehicle
  • As ASNR clients include the most vulnerable persons, it is strongly recommended that all staff be immunized to help prevent the transmission of infections.

Skills and Knowledge

  • Experience in community-based health contexts, preferably working with a geriatric population.
  • Knowledge of dementia, mental health and elder abuse issues.
  • Excellent working knowledge of community supports within the Niagara Region
  • Excellent interpersonal and communication skills with a demonstrated ability to work independently and as a member of a team.
  • Ability to use discretion, judgment and tact in handling sensitive or confidential information or situations.
  • Demonstrated ability to build rapport with clients, caregivers, and health providers.
  • Strong crisis management skills (GPA).
  • Excellent Time management skills; able to prioritize effectively.
  • Strong written and oral communication skills
  • Ability to work in a multi-disciplinary team.
  • Knowledge of legislation related to health consent, capacity, mental health and PGT.

Working Environment

  • Everyday risks or discomforts may require safety precautions typical of an office environment (use of safe work practices with office equipment, proper ergonomics)
  • Physical demands are representative of the role where there may be extended periods of visual concentration; sitting in a stationary position, or standing.
  • Equipment is utilized which is common to the office work environment (i.e. computer, printer, photocopier, multi-line telephone, fax machine, elevator etc.).
  • Required to carry out work activities outside of the office and will require the use of a vehicle.
  • ASNR recognizes that while performing their regular duties, employees in this role will come into contact with risks associated with the environment and/or responsive clients and families
  • Stressful situations may occur as the result of handling multiple, concurrent issues while ensuring the safety, comfort and complex needs of all involved.
  • We adhere to a scent free environment

Commitment to Equity, Diversity, and Inclusion

We are committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA. The Alzheimer Society Niagara Region welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as LGBTQ2S+.

Commitment to Accessibility

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, The Alzheimer Society Niagara Region will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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