Administration Volunteer

Role Description

Title: Administration Volunteer
Location: Alzheimer Society of Niagara Region office
Assigned Supervisor: Receptionist; Coordinator of Volunteer Programs
Time Commitment: Flexible within the office hours of 8:30 a.m. until 4:30 p.m., Monday through Friday

Role Summary

Administration volunteers assist with the day-to-day functions of the Alzheimer Society. The Administration Volunteer will perform a variety of tasks depending on project deadlines in the ASNR office. This will include administrative tasks as assigned by the Receptionist or the Coordinator of Volunteer Programs. This position extends the resources for the ASNR to better assist and directly impacts our clients and their needs.

Primary Responsibilities

• Assist with mailings (folding, envelope stuffing, labeling, postage, etc.)
• Assist with photocopying, document preparation and compiling information packages
• Support data entry in database systems
• Assist with information distribution (examples phone calling, sending emails, community outreach)
• Maintaining and refilling education materials, packing kits, shredding, flyers and brochures

Qualifications

• Ability to communicate with ASNR staff and the public
• Excellent teamwork skills
• Comfortable using computers and office equipment or willingness to learn
• Punctual and dependable
• Have a sincere interest in working with adults or seniors with a diagnosis of Alzheimer's or dementia
• Excellent communication and active listening skills
• Strong organizational abilities
• Exhibit patience, compassion and a desire to help clients, care partners and families of the Society
• Dependable and punctual

Boundaries

• Comply with the policies, and procedures of the ASNR
• Maintain strictest of confidence with all matters related to ASNR and its clients
• Health Guidelines must be followed or exceeded
• Do not give or accept personal gifts from clients, including money
• Do not give the client or care partner your personal contact information, or that of anyone else

Screening Requirements

• Complete an application
• Attend a One-to-one interview
• Provide two References
• Obtain a complete and clear Police Vulnerable Sector Check
• Must be 18+ years of age

Training Requirements

• Orientation to agency, ASNR programs, policies, and procedures
• Online ALZEducate Modules, AODA and WHMIS training
• Completion of Volunteer Workshop

Benefits

Volunteer

• Completion and certificates of training programs
• Use your professional skills in a new setting
• Meet other people who share your interests and passions
• Learn new skills and discover new talents
• Build your network and establish contacts in your field of interest
• Support a cause that you believe in
• Work with other members of the team to achieve a specific goal
• Develop new and transferable skills
• Reference available upon request
• Annual Volunteer appreciation events and acknowledgement of service

Society

• Help make life better for those living with dementia
• Work towards creating dementia-friendly communities
• Improve the quality of life for persons living with dementia, their care partners, and families

Community

• Encourage community connections
• Help improve the quality of community life
• Work to alleviate the personal and social consequences of Alzheimer disease and related dementia
   

Challenges

• Everyday risks or discomforts typical of an office environment will require safety precautions including the use of safe work place practices with office equipment, proper ergonomics, etc.
• Physical demands representative in this role may include periods of visual concentration; extended periods of sitting in a stationary position, and standing
• Equipment is utilized which is common to the office work environment (examples include computer, printer, photocopier, multi-line telephone, fax machine, elevator etc.)
• Completing Police Vulnerable Sector Clearance

Evaluation

The Coordinator of Volunteer Programs will be responsible for providing feedback to the volunteers in such a way that will allow the volunteer to grow and learn as part of their role. Once per year, volunteers who volunteer in this role in an ongoing capacity or in service for more than 1 year will partake in an annual review with the Coordinator of Volunteer Programs. If a volunteer with less than 1-year requests annual review one will be provided.

Success

The Society acknowledges the contributions of volunteers using methods of recognition that are meaningful and respectful of cultural differences and are committed to continuous quality improvement, which can be best achieved by encouraging feedback.

Recognizing the hard work and dedication of volunteers is very important to the Society.

Volunteers will receive ongoing support and regular recognition in various ways.

Risk Assessment

A Risk Assessment of this role has been completed. In keeping with our Risk Management Framework every effort has been made to ensure the safety of the volunteer, client, care partners and staff during the engagement of this role.