Dementia Connect Line

The Dementia Connect Line is your direct link to compassionate support. Whether you’re living with dementia, caring for someone, or seeking reliable information, our team is here to listen, guide, and connect you to the help you need, when you need it

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What is the Dementia Connect Line?

Our Dementia Connect Line offers compassionate answers, guidance, and a listening ear from someone who truly understands. It is a direct phone line for anyone with questions in our Region. We offer compassionate support, practical information, and pathways to local services, right when you need them. No referral necessary 

Dedicated Weekly Hours

  • Monday: 10:00 AM – 12:00 PM
  • Tuesday: 12:30 PM – 2:30 PM
  • Wednesday: 10:00 AM – 12:00 PM

Call: (807) 358-5599
Toll-Free: 1-888-887-5140

Holiday hours may vary. Please check our Facebook page or call the office for updates around holidays

How we can help

Support
A safe, judgement-free space to talk through questions, changes, or concerns.

Guidance
Personalized direction to navigate services, programs, education, and next steps.

Ease
Accessible help with no referrals or waitlists. If extra support is required, we’ll help connect you to the right persons.

What to expect

  1. Listen & Understand – We’ll ask a few questions to learn what matters most right now.
  2. Plan & Provide – Get clear, practical next steps and resources tailored to your situation.
  3. Follow-Up – With your consent, we’ll check back to make sure the plan is working.

Who will I speak with?

You’ll connect with Sarah Daniels, First Link® Care Navigator, a trusted point of contact who understands dementia and the local care system.

After-hours support

If you need reach us outside dedicated hours, please leave your name, phone number, and a brief reason for your call. You may also call the office to self refer and set up an in depth appointment for a later date. For urgent safety concerns, call 911 or visit your nearest emergency department.

Privacy

Your information is kept confidential and used only to provide support and referrals, in line with our privacy policy.

Ready to talk?

Call: (807) 358-5599
Toll-Free: 1-888-887-5140

You’re not alone. We’re here to help.