Complaint Policy
The Alzheimer Society of Saskatchewan Complaints Policy outlines the framework for the timely and constructive management of complaints received by the Alzheimer Society and to acknowledge and record all complaints.
Complaints Policy
As an Imagine Canada-accredited charity, the Alzheimer Society of Saskatchewan views all concerns as an opportunity to consider the organization’s practices and to improve our operations. Learn more about our external complaints policy here.
The Complaints Policy applies to complaints received by the Alzheimer Society of Saskatchewan about our activities, programs, services, staff or volunteers.
Complaints may be made verbally (by phone or in person) or in writing (by mail, fax or email).
By phone: Please call our Provincial Office at 306-949-4141 or our toll-free number at 1-800-263-3367
By mail or in person:
Provincial Office
301-2550 12th Avenue
Regina, Saskatchewan S4P 3X1
Or refer to the following list of Regional Resource Centres.
By email: info@alzheimer.sk.ca
By fax: 306-949-3069
Every effort will be made to acknowledge and respond to complaints in a timely manner.
The Alzheimer Society of Saskatchewan views all concerns as an opportunity to consider the organization’s practices and to improve our operations. The policy, along with companion procedures, is supported by the Imagine Canada Standards program. These documents outline the requirements for management of complaints and to ensure a consistent and constructive approach to managing feedback.